Privacy Policy

Haywood's Autocrafters is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect the personal information you provide to us through our website and services.

1. Information We Collect

We may collect the following information when you interact with us:

• Full name 
• Phone number 
• Email address 
• Home or business address 
• Vehicle make, model, year, and VIN 
• Insurance claim numbers and policy details 
• Payment information (processed securely via Payments Hub)
   

2. How We Use Your Information

We use your information to:

• Provide and manage repair services 
• Communicate with you regarding services, estimates, and appointments 
• Process payments securely 
• Submit or manage insurance claims 
• Send you appointment reminders, service updates, and promotional messages via SMS or email (if opted-in) 
• Improve our website and services
   

3. Sharing Your Information

We do not sell, rent, trade, or release your personal information to third parties without your consent, except as necessary to:

• Provide services through trusted vendors like CCC One, Payments Hub, and Spectrum VoIP 
• Comply with legal obligations 
• Protect the rights and safety of our business or customers
   

4. SMS Communications

By providing your phone number, you agree to receive text messages from us.

• Message frequency varies depending on your interactions. 
• Message and data rates may apply. 
• You may opt out of SMS communications at any time by replying "STOP" or "UNSUBSCRIBE" to any message you receive from us. Once we receive your request, you will no longer receive further text messages.
   

5. Data Security

We take reasonable precautions to protect your information, including encryption, secure payment processing, and restricted access to sensitive data.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date.

7. Contact Us

If you have any questions about this Privacy Policy, contact:
Haywood's Autocrafters
2501 KIPHEN RD STE I ROUND ROCK, TX 78665
512-388-7336 

AUTOCRAFTERSROUNDROCK@GMAIL.COM